Live Well Collaborative

Live Well Collaborative

Live Well Collaborative is a nonprofit design innovation lab located in Cincinnati downtown. As a Design Research Fellow, I led five end-to-end client engagements across government and CPG sectors. My work spanned user research, service design, and UX strategy, delivering award-winning solutions that informed client roadmaps and organizational strategy.

Live Well Collaborative is a nonprofit design innovation lab located in Cincinnati downtown. As a Design Research Fellow, I led five end-to-end client engagements across government and CPG sectors. My work spanned user research, service design, and UX strategy, delivering award-winning solutions that informed client roadmaps and organizational strategy.

Category

May 15, 2024

Design Consulting

Design Consulting

Services

May 15, 2024

Design Research Fellow

Design Research Fellow

Client

May 15, 2024

Live Well Collaborative

Live Well Collaborative

Year

May 15, 2024

2022-2023

2022-2023

Live Well Collaborative is a nonprofit design innovation lab that partners with industry to co-create human-centered products, services, and systems across life stages. Served as a Design Research Fellow, I collaborated with other fellows on 5 design projects across UX/service design, consumer research and exploratory design, delivering award-winning design solutions.

Key Responsibilities
  • Led 5 end-to-end client engagements across government and CPG sectors, from scoping and research planning to synthesis and delivery

  • Conducted 40+ user interactions including interviews, contextual inquiry, and co-creation workshops to uncover pain points and opportunities

  • Translated research insights into service blueprints, UX flows, and concept proposals to inform client roadmaps

  • Facilitated stakeholder workshops and readouts, aligning cross-functional teams on priorities and next steps

  • Produced research reports and design artifacts that informed strategy and implementation

Design Projects
  • Billing Service Redesign | Council on Aging of Southwest Ohio | 2023

  • COA Website Refinement (Parts 1 & 2) | Council on Aging of Southwest Ohio | 2022–2023

  • Future Cabin Design | Boeing Commercial Airplanes | 2022

  • Swiffer Research | Procter & Gamble | 2022

  • Home-Delivered Meal Service Redesign | Council on Aging of Southwest Ohio | 2022


Skills & Tools

Figma, User Interviews, Journey Mapping, Service Blueprinting, Synthesis and Insight Communication, Workshop Facilitation, Product Discovery, Information Architecture, Low- to Mid-Fidelity Prototyping, Research Ops

Let's talk

Time for me:

Email:

raypangrui@gmail.com

Socials:

Reach out:

© Rui Pang 2025

Let's talk

Time for me:

Email:

raypangrui@gmail.com

Socials:

Reach out:

© Rui Pang 2025

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